Trying to use your MyGift Visa® or Mastercard® but seeing:
❌ Error Code 68 – “Transaction Not Permitted”
Don’t worry — it’s a common issue and usually fixable in minutes.
❓ What Does Error Code 68 Mean?
This error usually means:
- The merchant is trying to run a blocked transaction type
- Your card is missing AVS (ZIP code) info
- You’re trying a cash withdrawal, recurring billing, or unsupported region
✅ How to Fix It (Step-by-Step)
1. Register ZIP Code First
Visit the official site:
Add your ZIP code to the card — required for most online merchants.
2. Avoid Prohibited Transactions
MyGift cards do not support:
❌ Not Allowed | ✅ Allowed |
---|---|
ATM withdrawals | Online shopping (Amazon, etc.) |
Money transfer (Venmo, Cash App) | Digital gift cards |
Subscription auto-renewals | Reloading wallets (Starbucks, etc.) |
Gambling or adult content | One-time app payments |
3. Try on a Different Merchant
Try using the card on a trusted, known merchant like:
- 🛍 Amazon
- ☕ Starbucks
- 📱 Google Play
- 🚗 Uber
Avoid riskier merchants with aggressive billing patterns.
🧠 Advanced Fix – Add to PayPal First
Some users successfully bypass Error 68 by:
- Adding the card to PayPal
- Using PayPal as the payment method on third-party sites
✅ This hides the prepaid nature of the card in some cases
🧾 Common Causes of Code 68
Cause | Fix |
---|---|
ZIP not registered | Register on official site |
Unsupported merchant | Try Amazon, not Cash App |
Card flagged | Wait 24–48h or call 1-877-322-4710 |
Country mismatch | Use in U.S. only |
❓ FAQ
Can I fix Error 68 permanently? Yes — register ZIP, avoid blocked merchants, and use on allowed platforms. Does this mean my card is locked? Not necessarily — but too many declined attempts can trigger a lock. Can I retry after 24 hours? Yes — but change the merchant and make sure ZIP is registered first.
🔗 Related Pages
⚠️ Disclaimer
This guide is based on real user experiences. We are not affiliated with GiftCardMall or card issuers.