Is your GiftCardMall MyGift Visa® or Mastercard® being declined online or in-store?
You’re not alone. Here are the most common reasons it doesn’t work, and exactly how to fix them.
❌ 1. Card Not Activated
✅ Solution: Visit giftcardmall.com/mygift and complete the activation process.
📍 2. No ZIP Code Registered
Most online retailers need your billing ZIP for verification.
✅ Fix: Go to the official MyGift site and register a ZIP.
💸 3. Not Enough Balance
Even if your balance is just 2¢ short, it will be declined.
✅ Fix: Check your balance here and spend exact or smaller amounts.
🔁 4. Trying to Split Payment (Unsupported)
Most merchants don’t allow split payments between gift cards.
✅ Fix: Reload exact amounts into Amazon/Starbucks/etc.
🧾 5. Trying Subscription Services
Services like Spotify, Netflix, and Uber Pass usually block prepaid cards.
✅ Fix: Use MyGift on non-subscription purchases only.
🌍 6. Attempting International Purchases
MyGift cards are U.S. only.
✅ Fix: Shop with U.S.-based merchants only.
🔒 7. Too Many Failed Attempts
Multiple declines may cause a temporary card lock.
✅ Fix: Wait 24 hours or contact MyGift at 1-877-322-4710.
🏦 8. Merchant Doesn’t Accept Prepaid Cards
Some sites block prepaid cards altogether (e.g., Klarna, recurring billing).
✅ Fix: Try the card with Amazon, Starbucks, or Uber — they work well.
🧠 Bonus Tip: Test with Small Transaction
Try reloading $1.00 to Amazon — if it works, your card is active and valid.
🔗 Step-by-step guide to use MyGift on Amazon
❓ FAQ
What if my balance is correct but still fails? Try registering ZIP, clear browser cache, and attempt on a known working site like Amazon. How do I know if my card is locked? If all transactions are declined regardless of site, call MyGift at 1-877-322-4710. Can I fix a card once it’s declined many times? Yes — stop using it temporarily, call support, and try again after 24 hours.
🚑 Still Not Working?
📞 Call official support: 1-877-322-4710
🔗 Or visit: giftcardmall.com/mygift
⚠️ Disclaimer
This guide is based on public user experience and not affiliated with the official card provider.